Lift your measures, at home, at scale.
Home-based screening built from the ground up for Medicaid populations. Bilingual outreach, clinically validated cadence, measure-aligned documentation—delivered as a contracted clinical service, not a platform your team has to learn.
Three screenings. Three HEDIS measures.
We deliver documented completion of the measures that matter most to Medicaid plan performance, quality bonuses, and member outcomes. Every result maps cleanly to the supplemental data workflows your quality team already runs.
Colorectal cancer screening
FIT-based completion for members ages 45 to 75. Abnormal findings routed to in-network diagnostic colonoscopy, with closed-loop tracking to resolution.
Hemoglobin A1c control for members with diabetes
At-home capillary sampling with lab-quality reporting. Out-of-range results escalate to the member's primary care team with structured summary.
Kidney Health Evaluation for patients with diabetes
Annual ACR urine testing. The most persistent measure gap in Medicaid, and the one most responsive to home-based collection.
Built for the populations traditional outreach misses.
The members with the widest measure gaps are the members hardest to reach through conventional channels. Our model is designed specifically for them, not retrofitted from a commercial product.
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Member-first, not portal-first.
Outreach starts with SMS on the phones members actually use. No app install. No patient portal. No printed letter. English and Spanish native across every workflow, with member preference persisted from the first response forward.
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Designed for low-frequency contact.
Cadence of Day 0, 3, 7, 14, and 28 with identity verification, pre-screening questions, and scheduling all conducted by SMS conversation. Every message written at fifth-grade reading level.
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Risk stratification before kit shipment.
Pre-screening questionnaire identifies high-risk members who need diagnostic workup rather than a FIT kit. This is a clinical safety feature passive mail programs do not have.
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Follow-up that closes the loop.
Abnormal results trigger an automated workflow: physician review, member notification, appointment scheduling (video or phone), and closed-loop tracking of diagnostic follow-up completion.
What you get. What we need.
We designed the engagement to fit the operational shape of a Medicaid plan. Light on your team's time, clean on your supplemental data, flexible on contracting.
What you get
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HEDIS measure closure
Structured documentation for COL, HBD, and KED, mapped cleanly to supplemental data workflows.
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Segment-level reporting
Monthly dashboards on reach, completion, result distribution, and gap closure by product, line of business, and market.
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Flexible contracting
Per-completion, PMPM, or hybrid structures designed to fit product-level margin requirements.
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Fast in-market
First member outreach in weeks two to four. Steady-state cadence by week six. In-market inside a current measure year.
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NCQA-ready audit trail
Full audit log of every touchpoint, result, and clinical decision. Documentation structured for supplemental data validation.
What we need
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A member attribution file
Attribution, demographics, and contact information for the segment you want us to engage. Secure file transfer or API.
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A Business Associate Agreement
Standard BAA executed in week one.
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A supplemental data intake path
Our outbound documentation format mapped to the path your quality team already uses for supplemental data.
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One quality lead as point of contact
A single point of contact on your quality team for escalation and coordination.
Questions plan leaders ask us first.
Tell us about your measure year.
A 30-minute capabilities call walks through measure priorities, target segment sizing, and a population-specific gap-closure estimate for your book of business.
Request a capabilities call