Our commitment to making healthcare accessible to everyone.

Our accessibility commitment

At Robinhood Health, accessibility is core to our mission of making quality healthcare accessible to underserved communities. We are committed to providing a website and digital services that are usable by all people, regardless of ability.

Accessibility standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with disabilities, including those who:

• Use screen readers or other assistive technologies
• Have visual impairments, including color blindness
• Have hearing impairments
• Have motor impairments that affect their ability to use a mouse
• Have cognitive or learning disabilities

Accessibility features

Our website includes the following accessibility features:

• Keyboard Navigation. All functionality is available using a keyboard.
• Alt Text. Images include descriptive alternative text.
• Color Contrast. Text has sufficient contrast against backgrounds.
• Resizable Text. Text can be resized without loss of functionality.
• Clear Headings. Content is organized with descriptive headings.
• Form Labels. Form fields have clear, associated labels.
• Focus Indicators. Visible focus indicators for keyboard navigation.
• Responsive Design. Content adapts to different screen sizes and devices.

Accessible healthcare services

Beyond our website, we are committed to making our healthcare services accessible:

• Multilingual Support. Services available in English and Spanish, with additional languages upon request.
• At-Home Testing. Our at-home test kits eliminate transportation barriers.
• SMS Communication. Text-based communication for those who prefer not to use apps.
• Phone Support. Live phone support available for those who need assistance.
• Large Print Materials. Available upon request.
• TTY/TDD Services. Available for deaf or hard-of-hearing individuals.

Ongoing efforts

Accessibility is an ongoing effort. We regularly:

• Review and test our website for accessibility
• Train our team on accessibility best practices
• Incorporate accessibility into our development process
• Update our practices based on user feedback

Third-party content

Our website may link to third-party websites or include third-party content. While we encourage our partners to follow accessibility best practices, we cannot guarantee the accessibility of third-party content.