How your health information may be used and disclosed.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
How we may use and disclose your health information
We may use and disclose your protected health information for the following purposes:
Treatment
We may use your health information to provide you with medical treatment and services. For example, we may share your test results with your primary care physician to coordinate your care.
Payment
We may use and disclose your health information to bill and receive payment for services. For example, we may share information with your health plan to process claims for your at-home screening tests.
Healthcare operations
We may use your health information for our healthcare operations, including quality improvement, training, and compliance activities.
Other permitted uses
- As required by law
- For public health activities
- To report abuse, neglect, or domestic violence
- For health oversight activities
- In response to court orders or legal proceedings
- To avert a serious threat to health or safety
- For specialized government functions, such as military or veterans' affairs
- For workers' compensation purposes
Uses requiring your authorization
We will obtain your written authorization before using or disclosing your health information for purposes other than those described above, including:
- Marketing purposes
- Sale of your health information
- Most uses of psychotherapy notes
- Other uses not described in this notice
You may revoke your authorization at any time in writing, except to the extent we have already acted in reliance on it.
Your rights regarding your health information
You have the following rights regarding your protected health information:
- Right to Access. You may request to inspect and obtain a copy of your health information.
- Right to Amend. You may request that we amend your health information if you believe it is incorrect or incomplete.
- Right to an Accounting of Disclosures. You may request a list of disclosures we have made of your health information.
- Right to Request Restrictions. You may request restrictions on how we use or disclose your health information.
- Right to Request Confidential Communications. You may request that we communicate with you in a specific way or at a specific location.
- Right to a Paper Copy. You may request a paper copy of this notice at any time.
Our duties
We are required by law to:
- Maintain the privacy of your protected health information
- Provide you with this notice of our legal duties and privacy practices
- Notify you in the event of a breach of your unsecured health information
- Follow the terms of the notice currently in effect
Changes to this notice
We reserve the right to change this notice and make the new provisions effective for all health information we maintain. If we make significant changes, we will post the revised notice on our website and make copies available upon request.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
Contact information
To exercise any of your rights, request information, or file a complaint, please contact the Robinhood Health Privacy Officer at privacy@robinhoodhealth.co.
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at www.hhs.gov/ocr.