HIPAA Notice of Privacy Practices

Please review this notice carefully. Your privacy is important to us, and we are committed to protecting your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Our Commitment to Your Privacy

RH Health Inc. (dba Robinhood Health) understands that your health information is personal and private. We are required by law to maintain the privacy of your protected health information, provide you with this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect.

How We May Use and Disclose Your Health Information

We may use and disclose your protected health information for the following purposes:

Treatment

We may use your health information to provide you with medical treatment and services. For example, we may share your test results with your primary care physician to coordinate your care.

Payment

We may use and disclose your health information to bill and receive payment for services. For example, we may share information with your health plan to process claims for your at-home screening tests.

Healthcare Operations

We may use your health information for our healthcare operations, including quality improvement, training, and compliance activities.

Other Permitted Uses

As required by law
For public health activities
To report abuse, neglect, or domestic violence
For health oversight activities
In response to court orders or legal proceedings
To avert a serious threat to health or safety
For specialized government functions (e.g., military, veterans)
For workers' compensation purposes

Uses Requiring Your Authorization

We will obtain your written authorization before using or disclosing your health information for purposes other than those described above, including:

Marketing purposes
Sale of your health information
Most uses of psychotherapy notes
Other uses not described in this notice

You may revoke your authorization at any time in writing, except to the extent we have already acted in reliance on it.

Your Rights Regarding Your Health Information

You have the following rights regarding your protected health information:

Right to Access: You may request to inspect and obtain a copy of your health information.
Right to Amend: You may request that we amend your health information if you believe it is incorrect or incomplete.
Right to an Accounting of Disclosures: You may request a list of disclosures we have made of your health information.
Right to Request Restrictions: You may request restrictions on how we use or disclose your health information.
Right to Request Confidential Communications: You may request that we communicate with you in a specific way or at a specific location.
Right to a Paper Copy: You may request a paper copy of this notice at any time.

Our Duties

We are required by law to:

Maintain the privacy of your protected health information
Provide you with this notice of our legal duties and privacy practices
Notify you in the event of a breach of your unsecured health information
Follow the terms of the notice currently in effect

Changes to This Notice

We reserve the right to change this notice and make the new provisions effective for all health information we maintain. If we make significant changes, we will post the revised notice on our website and make copies available upon request.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

Contact Information

To exercise any of your rights, request information, or file a complaint, please contact:

Robinhood Health Privacy Officer
Email: privacy@robinhoodhealth.co

You may also file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights
Website: www.hhs.gov/ocr

Effective Date: December 9, 2025